Auto Repair Shop FAQ - The Car Clinic

Frequently Asked Questions About Car Repair

Welcome to The Car Clinic's auto repair shop FAQ. Here you'll find answers to common questions about car repair, maintenance, and our services in Mishawaka, Indiana. Our goal is to provide clear information so you can make informed decisions about your vehicle.

1. What services do you offer?: We offer a wide range of automotive services, including oil changes, brake repairs, engine diagnostics, and wheel alignment.
2. Do you provide free estimates?: Yes, we provide free estimates for all our services.
3. What are your operating hours?: We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM.
4. Do you offer a warranty on your services?: Yes, we offer a 12-month or 12,000-mile warranty on all repairs.
5. Can I schedule an appointment online?: Yes, you can schedule an appointment through our Contact Page.
6. Do you work on all makes and models?: Yes, we service all makes and models, both domestic and foreign.
7. Do you offer fleet services?: Yes, we provide fleet maintenance and repair services. Contact us for pricing and details.
8. What payment methods do you accept?: We accept cash, credit cards, and debit cards. Financing options are also available.
9. Do you offer towing services?: Yes, we offer towing services for vehicles that need to be brought to our shop.
10. How often should I get an oil change?: We recommend getting an oil change every 3,000 to 5,000 miles, depending on your vehicle and driving conditions.
11. Can you diagnose check engine light issues?: Yes, we use advanced diagnostic tools to identify and resolve check engine light issues.
12. Do you offer same-day service?: For most routine maintenance services, we offer same-day service. Repairs may take longer depending on the issue.
13. Can I wait while my car is being serviced?: Yes, we have a comfortable waiting area with free Wi-Fi and refreshments.
14. Do you offer discounts for first-time customers?: Yes, we offer a 10% discount for first-time customers. Check our Social Media for other promotions.
15. Do you provide loaner vehicles?: Yes, loaner vehicles are available for major repairs. Please inquire when scheduling your appointment.
16. How do I know if my brakes need to be replaced?: If you hear squealing or grinding noises, or if your car takes longer to stop, it’s time to have your brakes inspected.
17. Can you replace tires?: Yes, we offer tire replacement, balancing, and alignment services.
18. Do you offer custom modifications?: Yes, we provide custom modifications and performance upgrades. Contact us for details.
19. What should I do if my car overheats?: Pull over safely, turn off the engine, and call us for assistance. Do not attempt to open the radiator cap while the engine is hot.
20. Do you offer preventative maintenance plans?: Yes, we offer preventative maintenance plans to keep your vehicle running smoothly and avoid costly repairs.
21. Can you repair hybrid or electric vehicles?: Yes, our technicians are trained to service hybrid and electric vehicles.
22. How do I know if my battery needs to be replaced?: If your car is slow to start or you notice dimming lights, it may be time to replace your battery. We can test it for you.
23. Do you offer air conditioning repair?: Yes, we provide air conditioning repair and recharge services to keep you cool during the summer months.
24. Can you fix electrical issues?: Yes, we specialize in diagnosing and repairing electrical system issues.
25. How can I contact you?: You can reach us via phone at (574) 971-1298 or email at info@thecarclinic.com.
26. Do you offer roadside assistance?: Yes, we provide roadside assistance for emergencies like flat tires, dead batteries, and towing.
27. Can I get a quote over the phone?: Yes, we can provide a general estimate over the phone, but a detailed quote requires an in-person inspection.
28. Do you offer financing options?: Yes, we offer financing options for major repairs. Contact us for more details.
29. How long does a typical repair take?: Repair times vary depending on the issue, but we strive to complete most repairs within the same day.
30. Can I bring my own parts?: Yes, you can bring your own parts, but we cannot guarantee the quality or warranty of customer-supplied parts.
31. Do you offer emissions testing?: Yes, we provide emissions testing and repairs to ensure your vehicle meets state requirements.
32. Can you work on classic cars?: Yes, we specialize in classic car restoration and maintenance.
33. Do you offer discounts for military personnel?: Yes, we offer a 10% discount for active and retired military personnel.
34. What should I do if my car won’t start?: Check the battery and fuel levels first. If the issue persists, call us for assistance.
35. Do you offer pre-purchase inspections?: Yes, we provide comprehensive pre-purchase inspections to ensure you’re making a sound investment.
36. Can you repair hail damage?: Yes, we offer paintless dent repair for hail damage and minor dents.
37. Do you offer detailing services?: Yes, we provide interior and exterior detailing services to keep your car looking its best.
38. How do I know if my tires need to be replaced?: If the tread depth is less than 2/32 of an inch or you notice cracks, it’s time to replace your tires.
39. Can you install aftermarket accessories?: Yes, we can install a variety of aftermarket accessories, including audio systems and lighting.
40. Do you offer fleet maintenance contracts?: Yes, we offer customized fleet maintenance contracts for businesses.
41. Can you repair hybrid batteries?: Yes, we have the expertise to repair and replace hybrid batteries.
42. What should I do if my car is leaking fluids?: Bring your car in immediately for an inspection to identify and fix the leak.
43. Do you offer alignment services?: Yes, we provide wheel alignment services to improve handling and extend tire life.
44. Can you repair cracked windshields?: Yes, we offer windshield repair and replacement services.
45. Do you offer rustproofing services?: Yes, we provide rustproofing and undercoating to protect your vehicle.
46. Can you repair suspension issues?: Yes, we specialize in diagnosing and repairing suspension problems.
47. Do you offer battery recycling?: Yes, we recycle old batteries in an environmentally friendly manner.
48. Can you repair sunroofs?: Yes, we offer sunroof repair and replacement services.
49. Do you offer free Wi-Fi in the waiting area?: Yes, we provide free Wi-Fi and refreshments in our waiting area.
50. How can I leave a review?: You can leave a review on our social media pages or Google Business.

If you have more questions about our auto repair shop or car repair services in Mishawaka, Indiana, please contact us. We're here to help you keep your vehicle running smoothly.